Have not received a follow up call from Charter, called at 9:00 "5 calls due to internet dropping out" for follow up status of previous day. Spoke with Supervisor, Cory operator# LTC, he's is going to email dispatch with priority status for service today between 3-5.
Tech "Brad" had me move the gateway to the room it was originally in due to signal loss where it had been relocated. Still getting signal loss issue still not resolved, moving the gateway to the Charter coax.
Called the 800 Charter number, told all they can do is schedule another tech to look at the lines and gateway in the house.
Called John on his cell to have them send a line tech to hopefully resolve this on going issue since installation 12/7/1010!
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