The connection dropped twice in less than 45 minuets. The video below shows the last drop. The modem is placed next to an Apple laptop running OS X, Network Diagnostics Tool.
More Charter Communications outstanding customer support, for yet another poor sap!!
Instead of allocating the resources to actually service the client and give them what they pay for... Charter can't have the pain in the ass clients interrupting the following!!
We are in Pasadena, not far from this world famous health food establishment.
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